custom menu links

What are GoHighlevel Custom Menu Links?

The GoHighlevel platform has all the tools an agency or business needs to run efficiently and be profitable. However, as an agency owner, there are times when you may want to provide additional functionality to your clients. It could be a partnership with a third-party tool you want to provide as an additional benefit of using your software or something as simple as linking your clients to your YouTube channel for educational/Help videos on the GoHighlevel platform. 

GoHighlevel allows your agency to provide additional menu options to all your clients or even specific ones. You must have agency access to GoHighlevel when creating a custom menu link. Once at the agency account, go to Settings and then to the Custom Menu Links option. Click on the Create New button, and you are presented with several options.

custom menu option
custom menu options

Let’s walk through the options.

What is GoHighlevel/Highlevel?

GoHighlevel, or just Highlevel as its users call it, is an all-in-one sales and marketing platform for marketing agencies and small businesses. The GoHighlevel platform offers every tool needed to run a business successfully at a fixed monthly cost. The GoHighlevel platform allows you to Whitelabel their software so agencies can use this platform and brand it like it was their own. This allows agencies to create a Software as a Service (SaaS) business and an additional monthly recurring revenue stream. 

Typically, agencies would perform a job for their client, like building a website or running Facebook ads, only to have the job end or the client cancel their service. Now, agencies have to continue to market to find another client. Now, with GoHighlevel, you can migrate your clients off whatever CRM, email marketing tool, phone system, or funnel software they may be using and run their business entirely off the GoHighlevel platform. The best thing about this is that your clients pay you monthly for these services. You can charge $297, $497, or whatever you want to charge for these services, and your client continues to pay for these each month like a utility, creating a stable recurring monthly revenue.

GoHighlevel sets no limits for its users on any paid plan so that you can have unlimited contacts, websites, funnels, email or text templates, and workflows. There are also no limits for storage, so you can host as many videos, files, documents, or images as you or your clients may have.

gohighlevel custom menu links

For a complete list of features for this platform, you can look at my article GoHighlevel Review

If you are interested in how GoHighlevel structures its pricing, review my article GoHighlevel Pricing Plans

Link Icon

You must select an icon for the new menu option. A limited number of icons are available, and uploading a custom icon is impossible.

Link Title

Provide a name for the new Menu option. 


You must provide the URL for the new menu option. 

Show link on Agency sidebar

Select if you want the menu option available on the Agency account sidebar. You may only want many links at the agency level and some at the sub-account level. 

Show link on Account sidebar

Select if you want the menu option to show on sub-account menus. 

Show to all Accounts

This option shows the menu on all sub-accounts or just selected subaccounts. 

When Clicked

This area is a bit tricky. You must select how you want the link displayed once the menu item is selected. The default value of opening in an iframe within the platform must be tested before being put into production. I recommend configuring it initially at the agency level to test before rolling it out to sub-accounts. For example, if you wanted to set up a Youtube Channel link, you can not use the iframe option because Youtube will not allow it.

NOTE: Test the link before deployment to make sure it works like you want. 

GoHighlevel menu before Menu Link

menu before

GoHighlevel menu after Menu Link

menu after

GoHighlevel Custom Menu Links Conclusion

The GoHighlevel platform has all the tools an agency or business needs to run efficiently and profitably. A custom menu is a great way to provide additional support and functionality to all or some of your clients.

Youtube Channel Video

YouTube player

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