text to pay

What is GoHighlevel Text to Pay?

If you have been in business within the last five years, you may have heard of this new feature that software systems have developed to help businesses collect money faster. It’s called Text to Pay. This feature sends a text message from the business software to a customer via SMS. The text message is integrated with the business name and related information regarding the payment. Then, it has a link in the message that allows the customer to click on it with their mobile device. The link goes out to a payment processor, which displays a nicely formatted invoice from the business and a description of the charges.

The payment processor will take the customer’s credit card information and allow the invoice to be paid. Once paid, the payment processor notifies the business owner of the payment to confirm. 

The text-to-pay feature differs from the invoicing feature in GoHighlevel, although related. If you want to use the invoicing feature, check out my article on invoicing here

What is GoHighlevel/Highlevel?

GoHighlevel, or just Highlevel as its users call it, is an all-in-one sales and marketing platform for marketing agencies and small businesses. The GoHighlevel platform offers every tool needed to run a business successfully at a fixed monthly cost. The GoHighlevel platform allows you to Whitelabel their software so agencies can use this platform and brand it like it was their own. This allows agencies to create a Software as a Service (SaaS) business and an additional monthly recurring revenue stream. 

Typically, agencies would perform a job for their client, like building a website or running Facebook ads, only to have the job end or the client cancel their service. Now, agencies have to continue to market to find another client. Now, with GoHighlevel, you can migrate your clients off whatever CRM, email marketing tool, phone system, or funnel software they may be using and run their business entirely off the GoHighlevel platform. The best thing about this is that your clients pay you monthly for these services. You can charge $297, $497, or whatever you want to charge for these services, and your client continues to pay for these each month like a utility, creating a stable recurring monthly revenue.

GoHighlevel sets no limits for its users on any paid plan so that you can have unlimited contacts, websites, funnels, email or text templates, and workflows. There are also no limits for storage, so you can host as many videos, files, documents, or images as you or your clients may have.

gohighlevel text to pay

For a complete list of features for this platform, you can look at my article GoHighlevel Review

If you are interested in how GoHighlevel structures its pricing, review my article GoHighlevel Pricing Plans

How do you use Text to Pay in GoHighlevel?

Within the GoHighlevel platform, the text-to-pay feature is a manual process. There is no way to automate this because it requires user input to generate the payment link and details. The text-to-pay component is integrated into the GoHighlevel CRM system. You can only send one text-to-pay request to one contact at a time. There is no bulk processing for requests. You can find this feature hidden in the contact record Conversation area. 


Zooming into the SMS area where the feature button looks like this.

send sms

Once you click on the button, you get this screen where you can enter a description/details for the charges and the amount. You can select multiple line items to add to the payment if you have more than one.  

request payment

Once you have entered the line charges, click the green “Copy Link and mark as sent”. This will create the invoice for you to track and generate the message and link to send to the customer.

sms message

Customers will see the following invoice on their mobile device to pay when they click the link.

invoice mobile

If you look at your GoHighlevel invoices area, you will see the generated invoice.


This allows you to use the GoHighlevel reporting to track the invoice and payment to ensure the customer pays the invoice. You can use the multiple invoice payment notifications to let the customer and your team know when a payment has been made. 

GoHighlevel Text to Pay Conclusion

As you can see, GoHighlevel has given much consideration to the text-to-pay feature and integrated it well into the core CRM. It provides an easy, convenient way to bill customers through the GoHighlevel platform and still provides reporting capability to the agency within the GoHighlevel system since an invoice gets generated. 

GoHighlev el platform has all the tools a business needs to provide high-quality services to its clients with reporting and tracking from its billing system.

Thank you for taking the time to read my Blog article, and have a great day. 

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