What is GoHighlevel User Security?
User security refers to the software platform’s ability to restrict what certain users can do in the software should the administrator apply those restrictions. Let’s take a look further.
What is GoHighlevel/Highlevel?
GoHighlevel, or just Highlevel as its users call it, is an all-in-one sales and marketing platform for marketing agencies and small businesses. The GoHighlevel platform offers every tool needed to run a business successfully at a fixed monthly cost. The GoHighlevel platform allows you to Whitelabel their software so agencies can use this platform and brand it like it was their own. This allows agencies to create a Software as a Service (SaaS) business and an additional monthly recurring revenue stream.
Typically, agencies would perform a job for their client, like building a website or running Facebook ads, only to have the job end or the client cancel their service. Now, agencies have to continue to market to find another client. Now, with Gohighlevel, you can migrate your clients off whatever CRM, email marketing tool, phone system, or funnel software they may be using and run their business entirely off the GoHighlevel platform. The best thing about this is that your clients pay you monthly for these services. You can charge $297, $497, or whatever you want to charge for these services, and your client continues to pay for these each month like a utility, creating a stable recurring monthly revenue.
GoHighlevel sets no limits for its users on any paid plan so that you can have unlimited contacts, websites, funnels, email or text templates, and workflows. There are also no limits for storage, so you can host as many videos, files, documents, or images as you or your clients may have.
For a complete list of features for this platform, you can look at my article GoHighlevel Review.
If you are interested in how GoHighlevel structures its pricing, review my article GoHighlevel Pricing Plans.
About GoHighlevel User Accounts
One of the most frustrating options in most software platforms is the limited creation of user accounts to the software. Most platforms charge you on a per-user basis or limit you to one or maybe even three accounts with their plans. Gohighlevel does not believe in this model.
From the beginning, the GoHighlevel platform was designed to include unlimited user accounts in any of the three plans offered.
How to Configure User Security in GoHighlevel
Not all users are created equal when it comes to business software. Your office team consists of many different types of people and, as such, may not need to have access to certain parts of the Gohighlevel platform, depending on their role in the company. So wouldn’t it be nice only to allow certain user accounts to access the parts of the platform that pertain to their function? Well, GoHighlevel has you covered. User accounts in GoHighlevel can turn off/on each platform feature so you can customize each user account to their role on your team. Here is a list of all user permissions in the GoHighlevel platform.
Here is the menu option for a person with access to everything.
So, how do you customize for each user on your team? This will require some work as the agency/business owner. You will need to understand exactly what each team member does and how each of the above permissions affects user access. Let’s look at a few examples of how you can set up roles on your team.
Let’s say you outsource all your website/funnel building and development, which is not uncommon since most teams are too small to have a dedicated person. You can hire a consultant and create a user account that only has access to the features of their job. Here is what that user permission would look like.
You see that this consultant will be able to log in but only have access to the features they are supposed to have and nothing else. Here is what the menu looks like with limited access as configured.
So, let’s now look at the office accountant responsible for doing all the AR & AP for the company. This person would be set up like this. They would only have access to the area of GoHighlevel dealing with their job role.
Here is what the account sees on the menu when they log in.
As you can see, User Security can be adjusted for any team member in just seconds with the GoHighlevel platform.
The most important information in your GoHighlevel platform is user Contacts or your CRM system. Make sure that people who have access to this area are truly trusted. There is industrial espionage within businesses, and imagine if a salesperson downloaded all your customers and information and sold that information to your competitors. It can happen, so protect yourself.
GoHighlevel User Security Conclusion
The GoHighlevel platform is the best sales and marketing tool available for marketing agencies today. All of the tools and resources you need to help small businesses is already built into this system. Handling user security is just one of many features you have at your disposal.